Why Sechrist Certified Service?
As a valued partner, we thank you for using Sechrist Industries for your hyperbaric chamber preventative maintenance and repair service. Like you, we believe that a competent, trained service staff, supported by a deep organization of engineering and medical device industry professionals, is the best choice for hyperbaric chamber operators and their patients.
CERTIFIED SUPPORT
We understand that you have many service options; rest assured that we appreciate your choice of Sechrist for your medical device service versus an unauthorized third-party provider. The benefits we offer include:
SUPERIOR TECHNICIANS
All Sechrist technicians are factory trained and re-certified annually on specifications, service methods and quality assurance requirements. Service processes and parts change periodically, so constant training is necessary to ensure the quality and safety of your chamber.
CERTIFIED SERVICE
Our service program, an integral part of our Quality Assurance Program, is certified to meet FDA Quality System Regulations.
As such, we must maintain extremely high servicing standards and we are routinely audited against those requirements.
FULL WARRANTIES
We warranty our equipment and workmanship to ensure that you get the full value you are seeking for every service transaction.
GUARANTEED PARTS
All replacement parts are manufactured or procured by Sechrist, and are inspected according to our strict quality control requirements.
We also warranty all of our parts against defects in materials and workmanship.
THROUGH INDUSTRY KNOWLEDGE
Sechrist maintains a robust database of our worldwide installed base of thousands of units.
This enables us to perform statistical analysis and monitor trends in equipment and component performance.
Total Care Program
Sechrist offers a comprehensive 12-month extended warranty agreement for the chamber that provides fast and responsive service.
-
All recommended Annual Preventative Maintenance is included and conducted to address any issues and keep your product running in optimal condition.
-
All replacement parts are covered at no additional charge, when required.
-
Unlimited service visits during the contract period, provided the issue cannot be resolved over the phone.
-
Telephone and email support with a trained and specialized technician.
Total Care Plus-10 Program
All the benefits of the total care program, but designed for Sechrist Chambers that are over 10 years old or 10,000 cycles. This program includes all of the features above, but also offers:
-
Added benefit of all industry required PVH02 inspections. With proper PVH02 inspections, you can extend the service life to 20 years or 20,000 cycles.
-
All PVH02 inspections can be completed at the time of your regularly scheduled annual Preventative Maintenance, thereby minimizing service disruptions for inspections from a third party.
Preventative Maintenance for Hyperbaric Chambers
Our years of experience in oxygen therapy equipment servicing allow us to provide the highest quality products and exceptional service for our customers. Sechrist recognizes that comprehensive and efficient support is a critical customer requirement, and we have the infrastructure in place to handle all of your technical and customer service needs quickly, efficiently and professionally.
All Sechrist Industries certified technicians are continuously trained and updated on the changing regulatory requirements within the hyperbaric chamber industry. Each chamber should be thoroughly inspected and updated on a yearly basis by certified technicians only. All maintenance and inspections are done around your schedule and for your convenience. With the Sechrist Annual Preventative Maintenance Service plan your chamber will continue to run at its highest quality and at the highest reliability in the industry. Only use Sechrist Certified Technicians for all maintenance, inspections, and overhauls.Through our Sechrist Annual Preventative Maintenance Service (PM), we offer:
-
Recommended annual preventative maintenance service conducted, at your convenience, during the normal business week.
-
All regularly replaced parts, including filter elements and battery; other parts can be provided at an additional charge.
-
One month warranty on parts and labor.
-
24×7 telephone and email support.